Shipping policy

ORDER PROCESSING:

These products are hand-made. Each product is made-to-order, meaning your order will take from 7 to 14 business days to be produced & shipped after ordered.

REFUNDS, RETURNS, AND EXCHANGES

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at vnmswim@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at vnmswim@gmail.com.